Laura Robertson

Head Receptionist

Laura is our Lead Dental Receptionist and an essential member of the team at Forfar Dental Care. As the friendly face of our front-of-house team, she is often your first point of contact, whether that’s welcoming you when you arrive at the practice, speaking with you on the phone, or responding to your emails.

Laura plays a vital role in ensuring the practice runs smoothly each day. She manages a wide range of responsibilities including booking and rescheduling appointments, registering new patients, processing payments, and ensuring medical histories are up to date. Her role is central to making sure that every patient’s visit is well organised, efficient, and stress-free.

Highly organised and attentive to detail, Laura works closely with our dentists, therapists, nurses, and patients to coordinate appointments and support the smooth running of clinics. She also assists with patient enquiries, treatment coordination, managing patient records, and helping patients understand their appointments and treatment plans.

Most importantly, Laura is passionate about creating a warm and welcoming environment for everyone who visits the practice. She takes pride in helping patients feel comfortable and well looked after from the moment they make contact with us.

With her professionalism, excellent organisational skills, and friendly approach, Laura is a highly valued member of the Forfar Dental Care team, helping ensure every patient experience is as seamless and positive as possible.